All complaints alleging discrimination based on race, color, national origin, sex, age, or disability in verbal statements, written statements, or stated in person must be accepted by Child Nutrition personnel and must be forwarded to the Texas Department of Agriculture.

If any person requests to file a civil rights/ discrimination complaint against the Child Nutrition Department, the following steps must be taken:

• Direct the person to the Food and Nutrition complaint link https://squaremeals.org/About/ContactFoodandNutrition.aspx. The instructions to complete the form in English and Spanish are located on the site.

• If the person needs assistance with the complaint process or if they do not have access to an electronic device to submit the complaint, the person can call Food and Nutrition (833) 862-7499 and someone will assist them.

• Additionally, a Child Nutrition employee can take the complaint verbally or in person using the printed form located in the folder on the manager's office door. The Child Nutrition employee must include the name of the employee taking the complaint. The Child Nutrition employee will forward the complaint documentation via email to the Child Nutrition Director the same day it is received.

• The Child Nutrition Director will forward the complaint documentation to Food and Nutrition, Texas Department of Agriculture the same day it is received.