Benefits Contacts - Conroe ISD

Conroe ISD Benefits Office
936-709-7808
benefitsoffice@conroeisd.net

What should you do if an insurance provider tells you that you have no coverage?
If it is UnitedHealthcare, contact the CISD Benefits Office.

For other insurance plans, call First Financial Administrators at
1-800-523-8422 or 281-847-8422.

Questions about enrollment? Click here.
For technical assistance with FFenroll, the online enrollment site,
please call 1-855-523-8422 (toll-free).

Printable Benefits Contact Listpdf

Health Benefits

UnitedHealthcare Member Services:

Charter Kelsey-Seybold Plan: 1-877-805-1970
Nexus ACO R Memorial Hermann Plan: 1-888-383-0132
Choice Plus High Deductible Health Plan (HDHP): 1-866-314-0335
Dependent Out-of-Area Plan: 1-866-633-2446

Myuhc.com Help Desk: 1-877-844-4999
United Behavioral/Mental Health: 1-888-331-3408
Maternity Support Program: 1-888-201-5328
Virtual Visits: uhc.com/virtualvisits (online only)

Additional Voluntary Benefits

Other Benefits

The Employee Assistance Program (EAP) provides free, confidential support to help manage life’s daily challenges. It’s available 24/7/365 to all full-time Conroe ISD employees and their families, including any member of the household and children up to age 26, even if the child does
not live with you.

Concerns an EAP can help with include: anxiety, anger management, depression, family counseling, grief, job stress, marital concerns, stress management, substance abuse, and work-life balance. Watch the orientation video to learn more.

Contact SupportLinc anytime, day or night, 365 days a year: