Employee Benefits Updates
MDLive Virtual Visits
Virtual Visits with MDLive allow you to talk with a doctor by phone or video 24/7 and are free for Blue Choice PPO HDHP, Blue Essentials HMO, and Blue Premier HMO plan members. You can meet with the next available professional or make an appointment.
You have multiple options for starting your Virtual Visit:
1) Sign in to your Blue Access for Members (BAM) account using this link. On the BAM homepage dashboard, select Find Care > Virtual Visits. Click the button to Schedule a Virtual Visit and sign up on MDLive’s website. OR
2) Call MDLive at 1-888-676-4204 OR
3) Go to MDLive.com/bcbstx OR
4) Text BCBSTX to 635-483 OR
5) Download the MDLive app
Group Health Plan
As of September 1, 2022, Blue Cross and Blue Shield of Texas (BCBSTX) replaced UnitedHealthcare as administrator of the Conroe ISD group medical plan. Please use the links below to view the BCBSTX health plan options for the 2022-2023 plan year. Pharmacy benefits are still with OptumRx as part of your medical plan enrollment.
Conroe ISD Employee Health & Wellness Center
The Conroe ISD Employee Health & Wellness Center is closed. If you used the Center for primary care, you will need to locate a primary care physician (PCP) within your plan’s network. If you used the Center for acute care to treat minor illnesses and injuries, we encourage you to consider using BCBSTX Virtual Visits through MDLIVE®. These visits are free to Blue Premier HMO and Blue Essentials HMO members and at a low cost to Blue Choice PPO HDHP members. Or visit a local convenience clinic or urgent care center in your plan’s network.
If you need to request medical records, please call Memorial Hermann Medical Group at 281-890-6446 or send an email to email@example.com.
Employee Assistance Program
Life can be a juggling act. It takes time and energy to balance your work, family, and personal challenges. To help manage life’s daily challenges, Conroe ISD is pleased to make the SupportLinc employee assistance program (EAP) available to you. The program offers confidential, professional support and resources at no cost to you and your family (any member of your household and your children up to age 26, even if the child does not live with you).
Concerns an EAP can help with include: anxiety, anger management, depression, family counseling, grief, job stress, marital concerns, stress management, substance abuse, and work-life balance. Watch the orientation video to learn more.
To get started, call 1-800-475-3EAP (3327) or connect online using the button below. You can contact SupportLinc anytime, day or night, 365 days a year.
Read the Linc Line Spring 2021 Quarterly Newsletter, also available in Spanish, for tips on managing COVID-19 fatigue, recharging by unplugging, and incorporating mindfulness into your routine.
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