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Conroe ISD


Effective September 1, 2019, UnitedHealthcare® replaced Aetna® as the group health plan administrator. UnitedHealthcare ID cards were mailed to your home address for arrival prior to September 1, 2019. If you were previously enrolled in the Conroe ISD group health plan under Aetna, your provider should submit claims to Aetna for medical and pharmacy services incurred through August 31, 2019. Claims for services incurred on and after September 1, 2019, should be submitted to UnitedHealthcare.

Note: Group dental benefits and hospital indemnity benefits are still with Aetna.

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NEW Employee Assistance Program

Life can be a juggling act. It takes time and energy to balance your work, family, and personal challenges. To help manage life’s daily challenges, Conroe ISD is pleased to make the SupportLinc employee assistance program (EAP) available to you. The program offers confidential, professional support and resources at no cost to you and your family (any member of your household and your children up to age 26, even if the child does not live with you).

Concerns an EAP can help with include: anxiety, anger management, depression, family counseling, grief, job stress, marital concerns, stress management, substance abuse, and work-life balance. Watch the orientation video to learn more.

To get started, call 1-800-475-3EAP (3327) or connect online using the button below. You can contact SupportLinc anytime, day or night, 365 days a year.

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Fall 2019 Employee Benefits Newsletter

Fall 2019 Employee Benefits Newsletter

In this issue:

  • New employee assistance program
  • Tips for UnitedHealthcare medical plan members
  • Conroe ISD Employee Health & Wellness Center providers
  • Know your medical care options
  • Tips for Aetna dental plan members
  • Wipe out the flu
  • Making changes to your benefits
  • Conroe ISD Employee Health & Wellness Center reminders

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Conroe ISD Employee Health and Wellness Center


19675 I-45 South, Suite 100
(on the Oak Ridge Elementary School campus)
Phone: 281-465-2873
Go to clinic website


Mon/Tues/Wed/Thur – 7 a.m. to 6 p.m.
Friday – 7 a.m. to 4 p.m.
Saturday – 7:30 a.m. to 12:30 p.m.
Sunday – Closed


Eric Munchrath, MSN, RN, FNP-C, LP
Andrea Scace, MSN, RN, FNP-BC

Care Manager Program

This program ended August 31, 2019. Please call the phone number on the back of your UnitedHealthcare ID card for helpful resources available to you. Locate resources online by logging in to your account.

Benefits Enrollment

Form 1095-C