- Know when to use email, District policy, and proper 'netiquette'
- Send and receive messages
- Create, edit and delete folders
- Adjust columns and vertical spaces
- Search message folders
- Send and receive attachments
- Avoid contracting a virus by opening unsolicited attachments
- Create an email group
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- Add an email address
- Select contiguous and non-contiguous messages and move them to folders
- Sort messages by date, sender/recipient, subject, etc.
- Send a cc and bcc message
- Forward and reply to messages
- How to copy and paste text from another application
- Utilize the spell checker
- Include a URL in an email message
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